All of our accounts are
bound by our policies. Violation of these policies will result in
warnings, account suspension, account termination, and/or legal
action, depending on the severity of the violation.
Lawful use
Customers may not use
our facilities and capabilities to conduct, or solicit the
performance of, any illegal activity, or to conduct any other
activity which infringes on the rights of us or any third party.
Inappropriate material
Our accounts may not host or handle material that contains
nudity, pornography, adult material, obscenity,
discriminatory/hate propaganda, "warez", hacking-related
material, material which promotes the illegal distribution of
software, or any material that results in reasonable complaints
from other customers or third parties.
Intellectual property rights
Customers may not upload or transmit any message, data, image
or program that would violate the property rights of others.
This includes the unauthorized transmission of copyrighted text,
images, music, programs, or trade secrets or other confidential
proprietary information, trademarks, service marks or trade
names used in an infringing manner.
Customers may not upload or transmit any information which is
libelous or defamatory, or which violates or infringes on any
right of privacy of any person.
Interference with service
There shall be no attempt to gain unauthorized access to our
systems or accounts, disrupt service or network connectivity,
misuse our facilities, or create fraudulent accounts.
Viruses
In the event that any virus or destructive element is found
or furnished with any content, the customer will use their best
efforts upon learning that such situation exists, to immediately
eliminate the virus or destructive element. Customer will notify
us as to the existence of any such virus or destructive element
immediately upon discovery.
"Junk email" (SPAM, flames, and mail-bombs)
Our servers and our hosted domains may not be the source,
intermediary, or destination address involved in the
transmission of junk email, nor will they be listed in any junk
email message. The use of our servers to send or relay junk
email is prohibited.
We define "junk email" to be a mass unsolicited message in any
medium. Violation will result in immediate termination of all
services without refund. Fines and legal action may be imposed.
Any customer who is repeatedly flamed/mail-bombed or attracts
such behavior will be asked to leave.
Subhosting
Our services are provided for end users only. No subhosting
or resale of any services, for fee or for free, is permitted
without the express consent of us.
Resource usage
Data Transfer
- We do not meter or explicitly limit site traffic (bandwidth).
Bandwidth is not billed, but is drawn from a common pool shared
by all accounts. Data
Transfer is the amount of traffic to your web site which we
allow you to have free of charge (sometimes referred to as
bandwidth). Web hosts measure their traffic volume in the
amount of data transferred, as opposed to number of hits or
impressions. This is because a web site with, for example, large
graphic files or complicated applications like real audio or
video will utilize a lot more bandwidth than a simple,
text-based site.
Our traffic allowances are very generous by industry standards
(just check other hosts). Less than 1% of our customers even
come close to our allowances.
CGI, FreeCGI, SSI, Miva, PHP, database services, and other
CPU-intensive features utilize server CPU-time which is drawn
from a common pool shared by all users on a particular system.
Any site which monopolizes the CPU, causes disruption of
service, or negatively impacts server performance will not be
allowed. We reserve the right to immediately terminate any
harmful CGI process.
Any account which, due to extraordinary resource utilization,
negatively impacts other customers, will be required to reduce
resource utilization, or move to a dedicated server environment.
Criminal prosecution
There are numerous federal, state and international laws
regulating the use of the Internet. We will not hesitate to
initiate criminal prosecution and/or cooperate with government
agencies relating to abuse of our services or systems.
Refusal of service
Promotional services and prices
We may cancel specials or promotions at any time for any
reason. Prices are subject to change at any time, and prices are
only guaranteed for the initial period of prepayment.
Billing, cancellation and delinquent
accounts
Our policies
Return to Our FAQs page
Rev. 02 August 2001